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CUSTOMER ALERT! Beware of fraudsters impersonating banks.  If you receive a suspicious phone call (even if it looks like it is coming from the bank), text or email asking you to verify transactions or provide your confidential information, DO NOT RESPOND.  Call our Customer Service Center at 1-800-399-2265 or your branch and speak with the bank directly.

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How much does it cost to view my transaction activity online?

Credit Card Services is a free service provided to you as a benefit of your Bank of Stockton Credit Card.

What if my credit card gets lost or stolen?

If you have a missing credit card, report it immediately to our 24-hour Customer Service number, 1-800-556-5678.

What if there are unauthorized charges on my stolen card?

If your card is stolen, you may not be liable for these charges.

If I use this service, will I still get a paper statement in the mail?

Yes. Unless you enroll to receive electronic statements, use of this service will not affect your receipt of a paper statement in the mail.

Can I get electronic statements?

Yes. Click on Go Paperless and follow the steps to enroll in e-statements.

Is there a charge for electronic statements?

No.

What if I want to dispute a charge on my statement?

If you have a problem with the quality of property or services that you have purchased with your Bank of Stockton Credit Card and you have tried in

Who do I contact if I have an issue with an item within my online transaction activity?

If you have questions about charges to your account, transactions on your account or any other account information displayed on this Web site, plea

Where do I mail my payments?

Please send any Bank of Stockton Credit Card payments via regular mail to: 
 
Card Service Center 

Are there other ways I can make payments?

Yes. You can make a one-time payment or set up monthly recurring automatic payments online using the credit card website.

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