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YOU play an important role in safeguarding your personal information to help prevent fraud.
The link below will help you learn about the latest cybercrimes so you can recognize them and protect yourself! Keeping your account and information secure is a top priority for us. We employ numerous technologies, policies, and procedures to defend against fraud and cyber threats, but YOUR role is critical in helping to safeguard your accounts and information.
Knowledge is power! The link below will provide you with the latest information on various fraudulent schemes. Please take a moment to review it, and visit it often, as the information is updated with the latest helpful information.
As always, if there is anything suspicious that does not feel right, STOP and call the bank immediately!
Benefits and Personalized Services To Meet All Your Banking Needs
Our accounts have been designed to serve a full range of needs, so you never have to worry about outgrowing your bank.
Banking Hours
Lobby Hours:
Monday-Thursday 9:00 am -5:00 pm and Friday 9:00 am -6:00 pm
Branches with Drive-Up:
Monday-Thursday 8:30 am - 5:00 pm & Friday 8:30 am - 6:00 pm
Reach our Customer Service Center 7am-7pm M-F
Call 209-929-1600 to receive assistance or be directed to a branch.
Remote ways to bank
We have a number of ways to transact banking remote: Mobile Banking App with remote deposit and transfer features; Online Banking with transfer features and Zelle® where you can make person-to-person payments; Access 24, our telephone banking line, where you can check balances and transfer funds 24 hours a day by calling 800-399-2265 or 209-929-1200; and Cash Management Services with remote deposit for businesses.
Personal Loan Needs
If you need a loan to help you through a difficult time, contact one of our friendly branches. We are here to help you with all of your banking needs, especially when you need it most.
Mortgage Assistance Programs
If you are experiencing a hardship, such as job loss, income reduction, or sickness due to COVID-19 and you are no longer able to make your mortgage payment, please complete our MORTGAGE LOAN ASSISTANCE APPLICATION which can be faxed to 209-929-1223, or dropped off at one of our branches, or mailed to us at Bank of Stockton, Mortgage Loan Assistance, C/O Special Assets Department, P.O. Box 1110, Stockton, CA 95201. If you need help completing this application, please contact us at 1-877-929-1702. Once we receive your application, we will contact you within 5 business days to acknowledge receipt and let you know if you need to send us additional documents. For additional information please go to www.dfpi.ca.gov.
In addition, The Homeowner Assistance Fund (HAF) was established under the American Rescue Plan Act of 2021. Under the HAF, California is expected to receive $1.055 billion to help homeowners who have fallen behind on their mortgage payments during the COVID-19 pandemic. Please go to www.calhfa.ca.gov for more information.
Auto Loan or Consumer Loan Deferment Assistance
Call 209-929-1226